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How to Turn Pets Into An Irresistibly Lovable Marketing Department

Even better, using the power of pets in the right way boosts sales despite market dominance by big retailers.

Of course, the basic principle behind “pet marketing” is that pet owners first become customers and then let their furry friends do the heavy lifting to drive sales.

In a moment I will explain the human psychology behind how this persuasion strategy works and how to make it work for you.

CREATING A CUSTOMER FOR LIFE

My first slap in the face happened when I realized how the marketing power of pets worked for me.

Hey, even a hardened researcher like me has marketing buttons.

The experience began when I was Googling for a solution to a digestive problem my 11-year-old terrier mix, Dixie, was experiencing.

The pages that caught my attention the most were the ones where other pet owners were commenting.

I was grateful to find good, heartfelt advice from others who love their furry friends as much as I love mine.

I paid close attention to the products recommended by my fellow pet owners. They influenced me to upgrade to Dixie’s food brand and buy specific supplements.

Problem solved.

I am now a loyal customer for products I had not purchased before.

This story, short as it is, is just one specific personal experience involving pet marketing. In this case it was pet supplies.

It made me wonder how this strategy might work for other kinds of products.

My thoughts led me to realize how a different personal experience with pet marketing worked for me. This time it had nothing to do with pet supplies.

My family loves to travel. We enjoy taking Dixie and her little sister, 3-year-old Ellie, with us.

Finding good hotels that allow pets, without extra charge for them, can be a bit difficult.

That’s how we met Mac. He is a “spokesman” for a national hotel chain.

He is cute. He is persuasive.

Mac is all over the hotel website. He talks about how he likes living there. And how the people at the front desk tell him he’s a good kid. Pet owners are welcome to come with their little friends and stay a while.

That was all it took to convince my family to always plan trips where Mac hotels are located. This is the only place we stay when Dixie and Ellie travel with us.

So far I’ve described how we became loyal customers for two completely different kinds of businesses, both pet marketing oriented.

I’m sure I wouldn’t have to dig too deep to realize how other businesses have used this approach to sway me.

I answer this because I love my pets.

The appeal of this strategy goes straight to the heart – mine.

Now, as a marketer myself, I realize how “pet marketing” convinced me. And how can he convince others.

It begs the question of what other businesses are harnessing the power of pets in their marketing plans.

What I discovered is the psychology behind why this strategy works.

More importantly, I also discovered how every business can implement it for optimal results.

THE UNDERLYING PRINCIPLE OF CONVICTION

The foundation for pet marketing includes a powerful principle of persuasion called social proof.

Social proof is well known in marketing. Its value is so great that my old colleague, Dr. Robert Cialdini, talked about it in his book “Influence: The Psychology of Persuasion.”

It is one of his six keys to persuasion.

Pet marketing particularly lends itself to this principle. It’s like one social proof accelerator.

For me, endorsements from other pet owners were more influential than standard testimonials. I paid more attention to other pet owners because their feedback was voluntary and genuine. It appeared on forums, blogs and social media without apparent solicitation from any business.

[If you’re thinking about generating automatic referrals, then – BINGO!]

By the way, Mac’s hotel endorsements provide social proof in two ways. The first is subconsciously very subtle. Mac comes across as a happy customer, even though we consciously know he’s not really talking.

The second is comments from people visiting the Mac posts. They are unsolicited and persuasive.

Very strong.

PET POWER EXPLOITATION

The fuel behind pet marketing is a steady stream of happy customers who own pets.

Getting them in the first place depends on how well your standard marketing strategies are already working.

All of the most effective ways to do this require good marketing copy for every aspect of your digital presence.

It could mean maintaining an attractive website, running lots of ads, building a strong social media presence, creating effective pieces to build your subscriber list, sending out newsletters, recording podcasts and videos, and putting together lots of blog posts. , press releases , magalogs and eBooks… the list is endless.

Persuasive writing is at the heart of it all.

Once that’s done, the following three steps will harness the power of pet marketing.

1) Giving your customers a chance to brag about their pets on social media. They will anyway. You can also ask them to do so on your company’s social media pages.

Social media are big drivers here.

Videos and images from pet owners are a key source of engaging content.

All you have to do is curate it.

Happy customers showing off their little friends online is a wonderful asset to any business.

2) Climbing the social proof ladder.

Working with an influencer in your niche brings loads of social credibility.

Imagine being linked to Mannie the French Bulldog. At last count, he had 1.1 million Instagram followers, 7,600 YouTube channel subscribers and 1.7 million Facebook fans.

A word from Mannie carries terrible ‘cynical’ social proof from the internet’s top dog.

Mannie covers a wide variety of products. His own website offers drinks, clothing, art and face masks. He also promotes online supplements, CBD products, and even a car wash.

He is not alone. A quick search for other factors influencing pet marketing gives us a good list on Twitter. Big ones at the moment include @remixthedog, @tinkandmeek, @milliegthegolden and @coconutricebear.

Keep in mind that even though I’ve been talking about dogs so far, the same strategies work with cats.

To see what I mean, just check out Instagram for ThatLittlePuff, Nala Cat, Venus the Two Face Cat, and Smoothie the Cat for some great feline influences.

3) Answering questions and commenting.

A simple but invaluable strategy for building credibility and trust online is to answer questions in forums and comment on blog posts. All posts have a forum and blog commenting.

If done well, the authority you build there attracts responses from others. The more the better.

Voila! More social proof.

THE BONUS

What I’ve described here is more difficult for large online stores than for most businesses. The big guys rely more on brand marketing. They don’t allocate the resources needed to apply the power of pet marketing.

Your bonus is a level playing field. Harnessing the power of pets can give you a leg up against even the biggest online retailers.

GETTING STARTED

So far I’ve just outlined the basic concepts and strategies for getting your dog and cat sales forces up and running.

Of course, as I mentioned earlier, it all relies on good marketing copy. This is what initially attracts the happy customers you want. Social proof from them and their pets takes it from there.

That’s where I can help.

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